Call us07776 252875 | 07909 920509

Privacy Policy

Committed to protecting your privacy

This privacy policy sets out how we use and protect any information that you give us. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. If you have any concerns then please contact us directly.

What data we may collect

We may collect the following information:

  • Name and contact information including phone number and email address

What we do with the information we gather

We require this information to provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Provide you with information about our services
  • We may also use the information to arrange a site visit

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical procedure to safeguard and secure the information we collect.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • You have the option to contact us and let us know
  • If you have previously agreed to us using your personal information, you may change your mind at any time by contacting us directly

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998, and you may also request that information we hold about you is erased from our systems as per Article 17 of GDPR. A fee may be payable for excessive or repeat requests and each request will be considered, and if seen to be reasonable will be acted upon within 1 month of the request being made.

If you would like a copy of the information held on you please contact us directly by post, in person or by phone and we will require verifiable evidence of your identity.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at info@phoenixpools.co.uk

Cookies

Website usage information is collected using cookies. A cookie is a small text file placed on your computer or device to collect information on your use of our website and to compile statistical reports on website activity.

The cookies we use are for Google Analytics which should be aggregated or statistical, and means that we will not be able to identify you individually. As such the GDPR does not apply to this data as it is not personal data for the purposes of the regulation. For further information visit www.allaboutcookies.org.

Links from Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Your Concerns

If you have any concerns about material which appears on our site, please contact info@phoenixpools.co.uk

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, please use the following details:

Telephone: 07776 252875 or 07909 920509

Email address: info@phoenixpools.co.uk

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on request.